You can always have VE Associates create your cd-rom master for you, but we know many of you are the “do-it-yourself” types and want to be able to provide us with a finished master of your own creation. Here are some tips! - 1.) Always use high quality premium media. Although sometimes slightly more expensive, high quality cd media could save a world of headache later! 2.) Make sure you are formatting to the desired format. For example, make sure your cd-rom disc is both Mac/PC compatible; if that is what you desire. 3.) Always over-protect when shipping. Bubble wrap over a soft plastic case can usually endure any harsh treatment by the shipping companies. 4.) Make sure to call VE with any questions… we are the experts! 1-877-474-7277.